PERSONAL DATA PROTECTION POLICY


The processing of the personal data of the users of our website is governed by the terms below, by the relevant provisions of the current legislation on personal data, as well as by the relevant decisions, instructions and regulatory acts of the Personal Data Protection Authority.

1. Processing Manager

Responsible for processing your personal data collected by our website, in the sense of the General Data Protection Regulation (GDPR), is the anonymous company with the name “Solidity Technology Services S.A.”, which is based in Athens,

37A Kifissias Ave., Golden Hall – Tower A, 15123, Maroussi, Athens, Greece with VAT number: 802290371 and no. GEMI 173732801000 (hereinafter the “Company”). Contact phone: 211 444 2900, email: info@solidity.gr.

2. General Terms of Personal Data Protection

The voluntary registration of user data on our website implies their consent for the collection, processing, and use of the entered data by the above data controller, “Company,” under the terms outlined in this personal data protection policy.

The processing of your personal data is confidential. Access to your personal data is granted only to authorized personnel of the Company or/and personnel of third-party companies, contracted by the Company for processing, who comply with confidentiality obligations stipulated in relevant agreements, depending on the processing purpose

3. Nature of Personal Data for Processing

A. During your visit to our website, certain information may be automatically stored to facilitate smooth navigation, enhance future visits, and create anonymous statistical data. This includes information about your visit, such as browser and operating system details, the functionality of your browser, and its smooth operation or errors (e.g., error messages, inability to access links, inability to access audio-visual material, etc.). Additionally, it records the date and time of your visit, search terms, the names of files you downloaded from our website, the websites through which you accessed our site, or the websites you visit through our website. Your IP address is also logged for protection against misuse of the website (e.g., spamming).

B. Furthermore, as part of promotional activities, such as contests, surveys, or for the purpose of electronic communication or entering into a contract with the Company, you may be asked to provide personal data, such as your full name, contact phone or email, residential and/or work address, tax identification number, etc. This is required to complete the corresponding action (participation in a contest, participation in a survey, electronic communication, contract conclusion, etc.). In these cases, you will not be asked for more personal data than necessary for completing the action, and under no circumstances will you be asked for sensitive personal data. Providing the requested personal data is entirely at your discretion; however, failure to provide them may result in the inability to complete the requested action.

4. Purpose of Processing

A. The purposes of the aforementioned automatic storage and processing of the above data are the smooth and technically correct operation of our website, the collection of anonymous statistical data, and the improvement of your navigation on our website. To tailor the content of our website to the needs and interests of our customers, we use retargeting technologies such as Google Ads and Facebook pixel. These technologies allow us to customize the ads displayed to you on our website or third-party websites according to your preferences and needs, based on your previous searches and actions on our website. Additionally, to collect anonymous statistical data regarding the preferences and needs of visitors to our website, we use Google Analytics tracking technology.

During the collection of data necessary for the operation of the above technologies, identifiers such as Cookies are used. These collect only the necessary data, which remains anonymous as it is not linked to your name, even if you have provided it for other reasons.

The mentioned technologies are used only with your consent (Opt-In), which you declare by pressing the corresponding button (“Agree”) when entering our website. If you click the “Disagree” button or close the relevant window, the corresponding cookies will not be stored on your computer. Following your agreement, it is automatically recorded in a cookie stored on your electronic device, so your consent is not required each time you visit our website. The duration of your consent (or disagreement) is six months. After this period, you will be prompted again, in the same way as initially, to provide your consent for the operation of the above technologies.

You can revoke your consent (Opt-Out) for the use of Google Analytics and Google Ads at any time, preventing their operation for a specific browser program by using the following links, respectively:

https://tools.google.com/dlpage/gaoptout

https://adssettings.google.com/

If you wish to revoke your consent for the use of Facebook Pixel concerning the data transmitted from the use of our website, you can do so through your account settings (you can find relevant instructions https://www.facebook.com/help/568137493302217).

In general, you have the option to disable the use of third-party cookies on the following website:https://www.youronlinechoices.com/gr/your-choices

B. The purposes of processing personal data that you may be asked to provide include your participation in promotional activities, surveys, electronic communication, or the conclusion of contracts. This is always done after informing you in advance about the reason for requesting your personal data and obtaining your free consent to participate in the corresponding action.

5. Recipients of Your Data

  1. For information that the Company is obliged or entitled to disclose based on a contract, legislation, judicial and regulatory decision, recipients may include the relevant administrative and judicial authorities on a case-by-case basis.
  2. For all data necessary to achieve any specific processing purpose, the recipients are the Administration and the relevant services of the Company.
  3. The recipient may also be any third party for whom you have explicitly provided your consent for processing such data or any Public Authority when required by exceptional circumstances for your protection.
  4. Furthermore, through the links on our website, you may be redirected to third-party websites or connected to social networks such as Facebook, Google, etc. In these cases, only the necessary data informing about your transition/connection through our website is transferred to the entities managing the websites or social networks.

The Company will not disclose, sell, exchange, transfer, or otherwise make available to third parties, natural or legal persons, your personal data, except in the cases mentioned above.

6. Data Processors

Your personal data may be transferred by our company to collaborating companies, acting as data processors on our behalf, associated with the company through a contract. They bear all the responsibilities prescribed by law and provide sufficient assurances for the implementation of appropriate technical and organizational measures, ensuring that the processing meets legal requirements and safeguards your rights.

7. Data Processing Security

The company is committed to protecting the personal data of users on its website. To achieve this goal, it has taken all necessary measures and possesses suitable electronic measures and security protocols that ensure the protection of users’ personal data from access by unauthorized persons.

8. Data Retention Period

We retain your personal data for as long as necessary to respond to and fulfill the purposes mentioned above. After this period, we proceed with the deletion of the data.

9. Right of Access and Objection

As data subjects, you have the right:

a. to access your personal data (Article 15 of the GDPR): The right to be informed about the collection and processing of your personal data by our company, as well as the right to receive a copy of it,

b. to rectify them (Article 16 of the GDPR): The right to update and correct any inaccuracies regarding your personal data,

c. to erase them (Article 17 of the GDPR): The right to request the deletion of your data from our company. We may refuse deletion in exceptional cases as stipulated by legislation,

d. to restrict their processing (Article 18 of the GDPR): The right to request the limitation of the processing of your personal data by our company,

e. to data portability (Article 20 of the GDPR): The right to receive, in a structured, widely used, and machine-readable format, the personal data you have provided to us about yourself,

f. to object, for reasons related to your particular situation, to the processing of your personal data based on Article 6, paragraph 1, points (e) or (f) of the Regulation (Article 21 of the GDPR).

Furthermore, in cases where processing is based on your consent, you have the right to withdraw it at any time. The withdrawal of consent only applies to the future and does not affect past processing.

Finally, if you believe that the processing of your personal data violates legislative provisions, you have the right to lodge a complaint with the competent data protection supervisory authority (Article 77 of the GDPR). For the exercise of the above-described rights regarding the processing of your personal data, you can contact our Data Protection Officer, through the electronic form on our corporate website https://solidity.gr by email at info@solidity.gr, or by phone at +30 211 444 2900.

10. Hyperlinks to Other Websites

Our website may include links (“hyperlinks”) to other websites that are not controlled by the Company but by third-party entities (natural or legal persons). In no case is the Company responsible for the Privacy Policies of the visitors/users of those websites that these entities follow.

11. Minors

The Company restricts the use of this website only to adults. Furthermore, the Company’s intention is not to collect personal data of minors who may have access to its website, in violation of the above-defined terms. However, given that this cannot be ensured/verified by the Company, any minor users of the website who transmit their personal data to the Company through it are obligated and expected to have obtained the consent of those exercising parental responsibility for them or their authorized representatives.

COOKIE POLICY

SOLIDITY TECHNOLOGY SERVICES S.A. follows a cookie usage policy with the aim of making its website functional and user-friendly, always with a focus on the protection of the privacy and personal data of its visitors.

Below, we provide you with more information about the purpose of cookies, how we use them, and how you can disable them if you wish.

What are cookies?

Cookies are information in the form of small data files that include a unique identifier. They are automatically stored in a predetermined folder on your computer every time you visit websites that use cookies. Cookies serve to uniquely identify your computer to the server and collect general information about your connection.

Some cookies are stored only for the duration of your browser session and are deleted as soon as you close it (session cookies), while others remain stored on your computer and are activated during your future visits to the relevant website (persistent cookies).

There are cookies whose storage is automatically done during your visit to a website without legally requiring your specific consent because they are considered technically necessary for the connection to the website. Also, your specific consent is not legally required for the storage of cookies considered technically necessary for the provision of the internet service you have requested.

Indicative categories falling under the above are those that are necessary for:

  • Recognizing and/or maintaining content entered by the subscriber or user during a session on a website throughout that specific session, such as the “shopping cart.”
  • Connecting the subscriber or user to services that require authentication.
  • User security.
  • Performing the technical distribution of load balancing in a connection to an internet website.
  • Maintaining user preferences regarding the presentation of the website, e.g., language selection, storing search history.

Furthermore, there are third-party cookies that serve to detect user preferences so that future ads targeting the user can be tailored to their specific needs and requirements. There are also cookies that contribute to the statistical analysis of user preferences. For the use of these cookies, the explicit consent of the user must always be provided. Even if initially granted, users should have the ability to disable these cookies later.

What types of cookies do we use?

Our website may use both temporary and permanent cookies, depending on the information included in it.

Our website uses cookies that are automatically stored if they are technically necessary for its operation and for providing the services you request.

Regarding the third-party tracking cookies used by our website, for which your consent is required, they are as follows:

A. Google Analytics (data transferred to Google Inc)

B. Facebook Pixel (data transferred to Facebook Inc)

C. Google Ads (data transferred to Google Inc)

To tailor the content of our website to the needs and interests of our customers, we use Google Ads retargeting and Facebook Pixel technologies. With these technologies, we can customize the ads displayed to you on our website or on third-party websites based on your preferences and needs, considering your previous searches and actions on our website.

Additionally, to collect anonymous statistical data on the preferences and needs of visitors to our website, we use Google Analytics tracking technology.

During the collection of data required for the operation of these technologies, identifier cookies are used, collecting only necessary and anonymous data. This data is not linked to your name, even if you have provided it for other reasons.

The aforementioned technologies are used only with your consent (Opt-In), which you declare by clicking the corresponding button (“Agree”) when entering our website. If you click the “Disagree” button or close the relevant window, the corresponding cookies will not be stored on your computer. Following your agreement, it is automatically recorded in a cookie stored on your electronic device, so your consent will not be required each time you visit our website. The duration of your consent (or disagreement) is six months. After this period, you will be prompted again, in the same way you were initially, to provide your consent for the operation of the aforementioned technologies.

You can revoke your consent (Opt-Out) for the use of Google Analytics and Google Ads at any time, preventing their operation for a specific browser by using the following links, respectively:

If you wish to revoke your consent for the use of Facebook Pixel regarding the data transmitted from the use of our website, you can do so through your account settings. Here are the relevant instructions: https://www.facebook.com/help/568137493302217

In general, you have the option to disable the use of third-party cookies on the following website: https://www.onlinechoices.com/gr/your-choices

The non-provision of your consent for the use of these trackers does not lead to exclusion from accessing the content of our website, which you can use normally even without accepting them.

When you visit our website, it is possible that if you click on links to third-party websites whose content is linked to or hosted by our website, cookies from these websites may be stored on your computer, either permanently or temporarily. These specific cookies cannot be controlled by our website, and their management depends on the cookie management policy of those websites.

Do you accept the use of cookies, and if not, how can you disable them?

By entering our website, you acknowledge that our website uses cookies, and by browsing it, you are considered to initially accept their use, as described in this policy. If you wish to disable the use of cookies in general (which is generally enabled in browsers), you can do so by following the instructions in the following links, depending on the browser you are using:

In any case, we must inform you that the general deactivation of cookies may lead to malfunctions or the inability to access certain parts of the content of our website.